This service keeps you covered for a whole month rather than a one-off support request. Effectively you pay for 2 hours of support which gives you up to 4 hours which you can spread over the month. Since many issues are usually resolved in minutes this provides a cost effective approach.
This service is advised for small companies or individuals who are heavily dependent on their computer and need the backup of a support technician. Other example cases would be when you’re considering an upgrade or setting up a new computer, our knowledge will save you many hours.